Terms and Conditions
Welcome to Upgrade Bio Labs. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
2. Research Use Only
IMPORTANT: All products sold by Upgrade Bio Labs are intended solely for laboratory and research purposes. Our products are:
- NOT intended for human or animal consumption
- NOT intended for therapeutic, diagnostic, or medicinal use
- To be used only by qualified researchers in appropriate laboratory settings
- Subject to all applicable laws and regulations
By purchasing our products, you confirm that you are a qualified researcher or represent an institution conducting legitimate research.
3. Account Requirements
To purchase products, you may be required to create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
4. Orders and Payment
When placing an order:
- All prices are in USD and subject to change without notice
- We reserve the right to refuse or cancel any order
- Payment must be received before order processing
- You are responsible for any applicable taxes and duties
5. Shipping and Delivery
- Shipping times are estimates and not guaranteed
- Risk of loss passes to you upon delivery to carrier
- You are responsible for providing accurate shipping information
- Some products may have shipping restrictions based on location
6. Returns and Refunds
Due to the nature of our products:
- Returns are accepted within 30 days of delivery for unopened products
- Products must be in original packaging and condition
- Refunds will be processed within 10 business days of receiving the return
- Shipping costs are non-refundable unless the error is ours
7. Product Information
We strive to provide accurate product information. However:
- Product images are for illustration purposes only
- We do not warrant that descriptions are error-free
- We reserve the right to correct any errors
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Upgrade Bio Labs and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.
9. Limitation of Liability
To the maximum extent permitted by law, Upgrade Bio Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services. Our total liability shall not exceed the amount paid for the product in question.
10. Indemnification
You agree to indemnify and hold harmless Upgrade Bio Labs, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our products, violation of these terms, or infringement of any rights.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modifications.
13. Contact Information
For questions regarding these Terms and Conditions, please contact us: